How to provide a DXDIAG report

We often need far more information about the setup and specification of a problematic machine, than the user can normally provide. So to this end, we would ask that a DXDIAG report is provided to us.

All a DXDIAG report does is tell us what Video Cards, Memory, Drivers, Peripherals, Sound Cards, etc. exist on a given machine, and from this we can often hone in on information provided and provide a far more accurate response as to what problems may be occurring.

NOTE – The information provided in this report DOES NOT give credit card, bank or other such private details about you or your machine so anything as such can be deemed safe.

In order to compile this DXDIAG report you need to do the following…

Firstly click the RUN option on your Windows STARTBAR At the prompt, enter DXDIAG, and click OK

Now you should see a screen similar to this, now click the SAVE ALL SETTINGS button.   You may beasked to check if drivers are ‘digitaly sgned’ ifthis is the case, answer YES.

Now save this TEXT file to a safe place, attach it to an email, and send it to us with a brief description of your problems.